Zendesk

Google warns of UNC6783 threat actor using Okta and Zendesk phishing to breach BPO providers, stealing 13M Adobe support tickets and bug bounty data. FIDO2 keys recommended.

Telehealth company Hims & Hers reveals data breach affecting customer support tickets. ShinyHunters gang exploited Okta SSO to access Zendesk platform.

Hackers infected a contractor's device to steal Okta credentials, then pivoted to Crunchyroll's Zendesk. Support ticket data for 6.8 million subscribers extracted.